Welcome to Tough Coach support. We're here to help you achieve your goals!
Q: How do I create an account?
A: Download the app from the App Store or Google Play, then sign up with your email address.
Q: How do I set up my first goal?
A: After signing up, select your coach personality (Tough or Supportive), then choose a goal type (Business, Health, or Skill) and give it a name.
Q: How does the AI coaching work?
A: Our AI coach uses advanced language models to provide personalized motivation and accountability based on your goals and conversation history.
Q: Can I have multiple goals?
A: Free users can have 1 active goal. Pro subscribers get unlimited goals.
Q: How do I change my coach personality?
A: Go to Settings and select between "Tough" (direct, no-nonsense) or "Supportive" (encouraging, empathetic) coaching styles.
Q: What's included in the Pro subscription?
A: Pro includes:
Q: How much does Pro cost?
A: $9.99/month or $79.99/year (save 20%)
Q: How do I cancel my subscription?
A: For iOS: Settings → [Your Name] → Subscriptions → Tough Coach → Cancel
For Android: Play Store → Menu → Subscriptions → Tough Coach → Cancel
Q: Can I get a refund?
A: Refunds are handled by Apple or Google. Contact their support for refund requests.
Q: How do I manage notifications?
A: Go to Settings in the app to customize notification frequency or mute specific goals.
Q: Why am I not receiving notifications?
A: Check that notifications are enabled in your device settings for Tough Coach.
Q: How is my data protected?
A: We use industry-standard encryption and security measures. See our Privacy Policy for details.
Q: How do I delete my account?
A: Go to Settings → Account → Delete Account. This will permanently remove all your data.
Q: The app is crashing. What should I do?
A: Try restarting the app. If issues persist, email us with your device details.
Q: Messages aren't sending. What's wrong?
A: Check your internet connection. Free users have a limit of 10 messages per day.
Q: The AI responses seem off. How can I improve them?
A: Provide more context about your goals and progress. The AI learns from your conversation history.
Have an idea for a new feature? We'd love to hear it! Email us at support@magency.co
Found a bug? Please email us with: